What our Customers Say - English Cufflinks UK

We are always delighted and flattered to get complimentary feedback from our customers. I am glad to say it is a frequent event and one of the most satisfying aspects of running an online shop. These are some exact copies of genuine e-mails we have received recently:

"Just to let you know how delighted I am with the cufflinks recently ordered for my grandson. The cufflinks are a quality item very nicely boxed - they make a lovely gift. Regards, "

"Dear English Cufflinks!!!

I just wanted to say I have successfully received my order from you despite the fact that we were all facing a postal strike so thank you so much for pushing my order through when I made it on Wednesday.
The cufflinks are a 21st birthday present for my brother so i am very grateful that i will be able to give him them on time!

I will be sure to recommend you! Thank you again "

I received the Cuff Links today and want to thank you for fast delivery and excellent service , never before has anyone been so helpful and gone out of their way to meet my requests. The Cuff Links certainly have that " WOW " factor , the engraving is superb and the presentation box is brilliant, what more could one ask for.

I will certainly be recommending your company to my friends and I will
be back for more in the future. Sincere thanks"

"I just felt that I had to write and say how pleased I am with my recent delivery of silver cufflinks. The packaging and speed of delivery was first class and any slight apprehensions I had placing this order without seeing the cufflinks first completely disappeared as soon as I opened the parcel. I thank you for such brilliant service and will definitely recommend you to friends. "

"Hi Andrew,

Many thanks for the first rate service and excellent cufflinks. They arrived Thursday and are exactly what we wanted (there was never any doubt!). Thanks again. "

"Hi Andrew, I just received the cufflinks and I am absolutely stunned. They look beautiful and are of a very high quality. I am so pleased. Thank you very much again for all your assistance. I can only recommend your service to everyone. Great customer service and very quick delivery.

"The cufflinks arrived today and they are superb – no other word for it. I’ll be sure to tell anyone who asks where they can be ordered and if you need a testimonial I will be happy to oblige."

"Just to say how thrilled I am with your service.

The links I ordered last thing on Friday were delivered early on Monday morning - very efficient.

Also, the links themselves are far nicer than I had expected, they are of super quality & design and satisfyingly chunky! They will make a lovely 18th birthday present for my Grandson.

I shall recommend your company to my friends. Many thanks, "

""hearts" have arrived safely many thanks, they look as good as they do in the photo.
thanks for the good service, will pass your name to friends, and will surely be back myself. "

"Many thanks for the beautiful cufflinks! I have been looking for over a month for the perfect gift and I know that I have found them! The titanium cuff links are better than what I saw on your website. And delivery was quite timely. Thank you for the excellent service! "

"Many thanks for your prompt service. The cufflinks took exactly one week to arrive and were beautifully engraved. I consider myself 100% satisfied! Once again, many thanks"

"Dear Andrew

Received the cuff links this morning - and they are gorgeous, I'm so thrilled with them. We wanted something special for our son's 30th birthday, and we've found it! "

I just received the cufflinks this morning at work. I just wanted to say that I really like them (hope my boyfriend does too!) - the box that they come in too is also lovely.

I just wanted to say thanks and say your service levels are good - I know what it's like to only ever hear customer complaints so I thought you might like some praise! I will be recommending your site to friends and will hope to revisist soon!

THANK you so much for the brilliant service, and FANTASTIC cufflinks. So efficient, and they are presented in a superb presentation box. The engraving was brill to.

Don't know what more to say - but if you ever want a recommendation - I'm your customer. Will certainly be back for more!!!"

"Dear Andrew
I am emailing to say how impressed I am with the service that I have received. My brother was delighted with the cufflinks which were a 40th birthday present. The standard of communication and the quality of the cufflinks were excellent. I would certainly recommend the company. With sincere thanks"

"I would just like to inform you that after receiving one of your products, to be precise an 8 Pool Ball pair of cufflinks, i am very satisfied by your service. I loved the cufflinks- in fact they were meant as a present, and were impressive. I am also grateful for all your help, as you immediately responded to my queries, as well as the quick delivery of the product, just as it was promised. Keep it up!"

Cufflinks were received this morning and they are smashing. Many thanks and regards"

"Dear Sir / Madam,

I placed my order for a pair of cufflinks yesterday and just received them as promised.
I am very impressed with your client service, not only in the timely delivery of my order, but also with the personal treatment I received when I called, the ease with which the order was placed and in general how nice it has been to deal with you."

Received cufflinks last week. You have exceeded my expectations both to delivery and standard of work. They are really exactly what I wanted and I know my future husband will be as pleased with them as I am. Thank you again. Kind regards"

"Thank you so much for completing my order so quickly. They are just perfect! Many regards,"

"Just a quick note to say thanks for my beautiful cufflinks. They are the second pair that I have had from yourselves and agan they were delivered quickly. I must say that they are very reasonably priced
and the quality of them is superb, better than any I have seen in the shops...and I live in the centre of
London. I will definitely be ordering a 3rd pair in the near future

"Just a quick e-mail to say thank you for the great service. Our cufflinks ordered in the name of Sedley, arrived quickly and safely and are just want we wanted. Also great website, really easy to use!

Just a short email to say how pleased I am with your service. I ordered a pair of cufflinks yesterday and they arrived in the post this morning; they are
definitely heavy as described on your website too. I will certainly purchase more from your company and recommend you to my friends and colleagues"

"Hi Andrew,

The cufflinks did indeed arrive in time for christmas and they are FABULOUS. My boyfriend was rapt. I cannot adequately tell you how impressed I have been with this process. What an amazing level of customer service you offer."

"Hi

Just wanted to compliment you on your excellent service. Ordered some engraved cuff links on 21/11 for an 18th birthday present and they turned up 30/11. They look fantastic and we are very satisfied with them and your service.

Nice to do business without any grief for a change! Keep it up. "

"Cufflinks arrived at the club this morning exactly as promised. Just like your customer service the quality and detail are just superb and they are such excellent value.

The whole transaction has been a joy at every stage and all so easy with the mock up, photos & samples.

Surprisingly it has all been done by email and we have yet to talk to one another. I will make a note to call you to place our next order. "

"English Cufflinks has both a great product and great customer service. I've purchased a couple sets from them. They've got some stunning cufflinks.

When one set arrived scratched (they fell out of the holding elastic in the mail), they offered to ship them back and replace them, all at their cost, to pay for having them repolished, or whatever else would work out for me. I wound up taking them to a local goldsmith in Santa Cruz, Thomas Mantle, who polished them up at no charge and sent me on my way.

And then, Mr. Macfarlane (of English Cufflinks) sent me a free pair of cufflinks. No warning or anything; they just showed up in my mailbox. Nice!

(If it weren't for the british stamp, I'd never know that I was getting personal service from someone 6000 miles away.)"

The cufflinks arrived yesterday, and they are fabulous. Many many thanks for all your help, patience and the wonderful end result. I am sure Mark will love them! Best Regards"

"Thank you so much for the cuff links received today as promised the 26th August. It is always a bit of a worry ordering goods via the internet but they are better than I imagined and the engraving style lettering advised by Andrew is perfect. Thank you Andrew for the time you spent over the telephone and for arranging the last minute changes. It was refreshing to be able to talk to someone directly about an order rather than get put through to a call centre or try and explain via an email.

"I received my order today after ordering only yesterday which I am very impressed with : wish all companies could be as quick. The cufflinks are better than the picture had me believe and as they are a wedding present for my fiance I am really delighted with my purchase. Thank you. "

"Dear Sirs
I would just like to thank you for your very quick, professional and excellent service with regards to my recent order. The cufflinks were ordered for a friend as a present and were perfect - it is always hard to know exactly what you are getting when you order from the internet but the cuff links were better than expected and I was most impressed by the speed in which they arrived!. Thank you for making it so easy - I will have no hesitation in recommending you to others.
Kind Regards "

"Just to say thank you for the speedy delivery of the golf ball and tees cufflinks I ordered for our friend's 50th Birthday. They arrived much quicker than we had envisaged and were therefore able to take them up to him this weekend in time for his Birthday instead of leaving it until his party next weekend. We were really pleased with them, as was our friend, and it was so nice to be able to trust that the item received in the post was as good as, or actually better than, what we saw advertised on the website. They were very solid and a good weight too.
Many thanks again. "

"Andrew,
I got the Cufflinks today... They are FANTASTIC... I love them.. I am so happy with the outcome..
I really appreciate all your hard work and I am overjoyed at the quality and quickness of your service.
I would highly recommend your site to all my family and friends.
Thank you so very much "

"Dear English Cufflinks, Thank you for sending me the Times Roman Initial Cufflinks which were for my husband's graduation. After searching for some time looking for a graduation gift, your website offered a distinctive range; both the quality and service were excellent. My husband and I are delighted with them. Once again, many thanks for your help. Regards"

"Andrew, Thanks for the bonus cufflinks! That was a totally unexpected surprise in the mail the other day. I really appreciate the gesture. I certainly have you bookmarked the next time I need to do some cufflink retail therapy. You carry some of the nicest cufflinks I've seen on the net, and at very reasonable prices. My cool circle cufflinks are still my favorites. Thanks again..."

"I am writing to express how impressed I am with an order that I recieved
from you today. The personalised cufflinks were a last minute gift idea for
an occasion on Thursday of this week, so I was especially appreciative of
the speed at which they were delivered. Besides that, the cufflinks
themselves are perfect for the recipient!"

"I just wanted to write to let you know how pleased I was with the
cufflinks I have purchased to give my fiance on our wedding day. I had
seen a set I liked on your website but they were pictured in silver. On
telephoning I found these could be made in gold for me and I was very
impressed with the helpfulness of Andrew and the quality of the finished
product. The cufflinks are something to be treasured I am sure.

"Dear Andrew,
Received the cufflinks this morning. Perfect. Thank you so much for all your
help. I would definetly recommend Octave Design to my family and friends. Great service."

"Dear English Cufflinks,

thank you for sending the silver knot cufflinks which are for my brother-in-law's 60th birthday. He will be delighted with them and I am delighted with the quality and presentation of them. So thank you from a satisfied customer."

I received my order of £ cufflinks today thank you. I just wanted to let you know that I think they look lovely; I am extremely happy with them and very impressed with how quickly they arrived.

"I wanted to let you know that I received my grey mother of pearl & diamond cufflinks today. I have to say that they are exquisite, and your service and communications with me were excellent. I would definitely recommend your website and products to family and friends.

"I was surprised and delighted to be in receipt of my personalised cufflinks
order so soon after ordering! Many thanks for such an excellent service and
quality product - I would not hesitate in recommending your company."

"Hi, I ordered some cufflinks from your website for my Godson's christening, and I wanted to take this opportunity to tell you how impressed I am with the quality of the product and the speed of delivery. I only ordered them
yesterday at about 4 o'clock and received them first thing this morning. The
picture on the website does not do justice to the quality of the actual
cufflinks. I will certainly use you again and recommend you to others.

"Hello,

The cufflinks I ordered on October 12 arrived this morning, sooner than I had expected. The "Cool Square" cufflinks are beautiful! I'm delighted. I'll shop here frequently and recommend you to everyone. Thank you very much. "

"I found your website by chance - and I too want to say how impressed I was by the very speedy and efficient service I received. The cufflinks are
lovely - I will be using you again!!"

"I would just like to say how impressed I was at your speedy and efficient service. I ordered a pair of silver cufflinks from you for my husbands birthday on Monday and thought i had left it rather late when i ordered late on Thursday afternoon. To my surprise I received the cufflinks the next day. They are beautiful, hope he likes them as much as I do. Many, many thanks,"

"Thankyou for your prompt delivery - my order arrived yesterday. Using your website was a pleasure and your descriptions match the actual
cufflinks exactly. I'm very pleased with them all! Many thanks"

"I have received the cufflinks and they are really brilliant. Great design and brilliant service. It was a pleasure to deal with you.

Regards and many thanks"

"Thanks for the speedy service, the cufflinks were even better than they looked on your website and such great quality - a perfect gift, will definately be recommending your company, thanks again." H S - UK 12.8.04

"I can't believe you confirmed my order at 14.55 yesterday and I have just received the cufflinks I ordered, they are fantastic and exactly as I expected from the images on your web site. Fabulous first class service which I will use again and thoroughly recommend to friends and colleagues. Many many thanks."

"Not only was I delighted with them but the recipient was too.
He wore them during his graduation (from Queens University Belfast - Law Degree).
I'll have no reservations in recommending your Co. in the future.
Thanks again"

"I received the package Tuesday afternoon. Thank you very much for the quick
delivery and for the great cufflinks. They're beautiful!!! "

"Thankyou for such a speedy service and good products.I ordered the inital cuff links at midday yesterday and received them this morning. just what i was looking for and good quality. I'm sure my partner will be pleased many thanks"

"I just received the Titanium Cuff links that I ordered. I am sure my fiancee Dan will love them, they are a gift for our anniversary, and for him to wear on our wedding day. Thank you so much, they are beautiful! I will definitely think of you in the future for this kind of gift! Thanks"

A C Pittsburgh (29.1.04)

“I have just received my delivery and want to thank you for your speedy and efficient service. The cufflinks are absolutely perfect and I am delighted with them as, I'm sure, my partner will be. Many, many thanks.”

M H UK (10.12.03)

“Great product and service, fine example of e-commerce!
cheers”

“Hi there,
Just wanted to say how pleased I was with my recent purchase of the Treble Clef cufflinks. They are even nicer in reality than they are on your web site. Also the promptness of your delivery and the helpfulness of your staff when I rang with my order. Your range is excellent too as having an interest in music I was searching for ages to find something appropriate, that was until I found your web site.Since my purchase I have informed friends etc. about your company and one has already ordered a pair as a Christmas gift.I'm sure others will follow suit.
Once again many thanks.”
Regards,

“I have just received the cufflinks and they are FANTASTIC. They are just perfect and I am so pleased so many many thanks!

Kindest regards,“

“I was very pleased with the monogram "W" cufflinks. Thanks sooooo much.
I will be sure to let anyone I know looking for stylish, unique cufflinks to
check out your site”.

M W Florida (26.10.03)

“I have received them, and they look beautiful. Thank you for all of your help.”

L W - New York (13.10.03)

“I just wanted to let you know that the cufflinks arrived, and are most satisfactory.”

A - Columbia USA (29.9.03)

“May I just thank you again for your prompt replies and good customer service.”

T T Northamptonshire UK (29.9.03)

“Thank you SO much for checking up on that for me! You really have a great service. I applaud your customer relations. (I should have ordered my dad a new set of cufflinks!) Thanks!”

“I received my cufflinks yesterday and they are absolutely great. My groomsman will definitely enjoy them.
Thanks again!”

K R Charlotte US (22.5.03)

“Dear Andrew,

I just received my package. The cufflinks look wonderful. Thank you again
for your assistance.

Regards”,

English Cufflinks are a group of designer-makers who believe that craftmanship and design

belong together. That is why we design and make the majority of our cufflinks ourselves.

So if you have a question and would prefer to speak to a 'real person' for a change then phone us (during UK business hours) and we will try our best to help.