Refund Policy

In the unlikely event you are not entirely satisfied with your purchase, you can choose to exchange for either an alternative item or receive a refund less the cost of shipping and gift boxes.

All items must be returned within 30 days of delivery

We reserve the right to refuse an exchange or refund if goods are not returned in a saleable condition or are damaged.

Please allow up to 7 days for your return to be inspected and credited to your account/card

We are unable to offer a refund on engraved or bespoke items

International customs duties and sales taxes are NOT refunded for deliveries outside the European Community (EU). For your security we advise you return any product via Royal Mail Special Delivery (with the appropriate cover level of insurance) and retain a receipt of postage for your own records.